Must have

Nice to have

What We’re Looking For

  • Advanced English skills – you’ll be communicating with international clients daily
  • Experience in customer success or a related field
  • Basic technical troubleshooting skills (L1 support)
  • Interest in CRO and e-commerce
  • Hungarian language skills

It’s a Plus If You Have…

  • Experience in the SaaS or e-commerce industry
  • Knowledge of Zendesk or HubSpot
  • Basic understanding of HTML, CSS, or JavaScript

About the position

OptiMonk is a fantastic personalization tool with a mission to help e-commerce stores sell globally at an Amazon level! Did you know that OptiMonk is one of the most popular and highest-rated Shopify apps

We work in hybrid, work from home, or join us in our Debrecen office—and soon in Budapest as well!

Professional growth: Once you’re settled in your role, you’ll have 4 hours per week dedicated to professional development! 

How would you contribute to our mission?

  • Client Communication: Build strong relationships with B2B clients, ensuring their success and satisfaction
  • Technical Support: Provide Level 1 support, resolving customer issues efficiently
  • CRO Enthusiasm: Help enhance clients’ online performance with conversion optimization insights
  • Sales Skills: Spot upsell and cross-sell opportunities to drive business growth

Equipment supplied

MacBook Pro

Customize Your Own Toolset

Large monitor

Home office

Perks in the office

Benefits

Debrecenour office location

40+ employeesBetween 21 and 45 years old

OptiMonkLearn more about whe we are

About OptiMonk

2014

Serving clients since

30K+

Brands use OptiMonk

$ 3M+

Annual Recurring Revenue

Bootstrapped

Stable background w/profit

Who we are

We’re building the new generation of online marketing tools. We’re making old, clunky personalization software obsolete, and showing the world that efficiency and simplicity can coexist. Our long-term goal is for all website-related optimization to happen within OptiMonk, helping marketers make big gains in productivity.

Take an insider look

Get a sneak peek into the daily adventures, laughter, and challenges at OptiMonk.

Our hiring process

1.

Intro call with

Talent Team
2.

Call with our

Hiring manager
3.

Take home

assignment
4. Team
round
5. Final
decision
Avg. less than 7 days

Some of your co-workers

We know first hand that the people behind product development are the ones who know best how to implement the right solutions. We give our engineers the room and support to solve hard technical challenges while having fun Balazs CTO

I'm working with people that I can learn from, they push me to take on new challenges every day. We genuinely care about each other and work together as a team to achieve our goals. Niki Marketer

Why is it worth coming here every morning? Because I can be boldly creative with a young, cohesive team, where the projects are exciting and the morning coffee is the most delicious ❤️ Niki Manual tester

Gallery

Join our team and let's revolutionize
eCommerce together!